Comments on: WINE CLUB FAIL http://wannabewino.com/2009/03/05/wine-club-fail/ A Wino's Journey Thu, 26 Jan 2012 03:17:47 +0000 hourly 1 http://wordpress.com/ By: Wine Club Fail: Resolution « Wannabe Wino Wine Blog http://wannabewino.com/2009/03/05/wine-club-fail/#comment-4168 Thu, 19 Mar 2009 17:40:57 +0000 http://wannabewino.com/?p=1946#comment-4168 [...] the unhappy resolution that I thought was the end of the topic.  You can read those installments here and [...]

]]> By: Sonadora http://wannabewino.com/2009/03/05/wine-club-fail/#comment-4164 Thu, 19 Mar 2009 03:12:08 +0000 http://wannabewino.com/?p=1946#comment-4164 Hi all-

I did indeed identify the club in the follow up post here: http://wannabewino.com/2009/03/14/wine-club-fail-follow-up/ I wanted to give the winery a chance to address my concerns before I outed them. I have just now received an email from the owner of the winery and I will update again in the morning upon full resolution of this situation!

Thank you for all your comments!
Megan

]]> By: PhilaFoodie http://wannabewino.com/2009/03/05/wine-club-fail/#comment-4163 Thu, 19 Mar 2009 03:08:01 +0000 http://wannabewino.com/?p=1946#comment-4163 Great post! I hope they take care of you. Unless you identify the winery, though, there’s no incentive for them to remedy the situation for other club members.

]]> By: Eric Hwang http://wannabewino.com/2009/03/05/wine-club-fail/#comment-4153 Tue, 17 Mar 2009 21:28:08 +0000 http://wannabewino.com/?p=1946#comment-4153 When I first read your tweet on this topic, I was a little shocked. The wine clubs I actively receive shipments from have the advantage of shipping almost anything they want, in almost any quantity. So far, none have taken advantage of this loophole and shipped me more wine than I’ve wanted. Two wineries have opted to only send a minimal amount of their lower cost wines with a discount on additional or more expensive bottles. Nearly all have committed to keeping the cost per shipment to an amount specified when I signed up. If this means only receiving two bottles instead of four because they’re sending a higher-end wine, I’m okay with that. However, I’ve been really selective of the clubs I join and most of the wine clubs I belong to actually have to allocate amounts so that everyone has the opportunity to purchase. When your wines are in such demand, there’s no need to try tactics like you’ve encountered.

]]> By: Cathy Carey http://wannabewino.com/2009/03/05/wine-club-fail/#comment-4147 Tue, 17 Mar 2009 07:00:40 +0000 http://wannabewino.com/?p=1946#comment-4147 Oh, I strongly agree you should disclose the name of the wine club. As a resident of Healdsburg and multi wine club member, we have to whittle down because of the economy, I’d like to know who’s pulling this stunt so I can warn my friends to avoid them.

Even here is Dry Creek, Russian RIver, Alexander Valley wineries are beginning to charge for tastings, shades of Napa Valley. We want to support our local wineries, we drive by 2 on the way home from town but also want a fair deal.

]]> By: Wine Club FTW! « Wannabe Wino Wine Blog http://wannabewino.com/2009/03/05/wine-club-fail/#comment-4142 Tue, 17 Mar 2009 02:29:49 +0000 http://wannabewino.com/?p=1946#comment-4142 [...] writing quite a but about a wine club fail the last few days.  You can read all the sordid details here and here.  This time, I’m flipping the coin and telling you about a club that couldn’t [...]

]]> By: Customer Service done RIGHT « Lusciouslushes’s Blog http://wannabewino.com/2009/03/05/wine-club-fail/#comment-4139 Tue, 17 Mar 2009 02:06:25 +0000 http://wannabewino.com/?p=1946#comment-4139 [...] winebratsf As many of you may have read, a fellow blogger recently had a terrible experience with her wine club.  Myself, and another blogger and wine industry insider also experienced terrible customer [...]

]]> By: Customer Service is Key to Survival | Caveman Wines http://wannabewino.com/2009/03/05/wine-club-fail/#comment-4136 Mon, 16 Mar 2009 23:44:42 +0000 http://wannabewino.com/?p=1946#comment-4136 [...] finally, Sonadora (aka the Wannabe Wino) rails against one of the wine clubs she subscribes to for increasing her shipment (and cost) without even a [...]

]]> By: Patty http://wannabewino.com/2009/03/05/wine-club-fail/#comment-4110 Tue, 10 Mar 2009 01:41:29 +0000 http://wannabewino.com/?p=1946#comment-4110 This is so bizarre they would automatically assume you would be okay with receiving AND paying for additional bottles that you didn’t ask for. I received an email recently , by mistake, from a winery who sent an email to all wine club members that they would be receiving extra bottles of wine in the shipment AT THE SAME PRICE as the old amount. SO they added value to the club. This doesn’t sound like the same thing (but should be!). If they are truly adding 3 more bottles and charging more for them, that should not have been an automatic “hey we’re doing this whether you like it or not” scenario.

If you talk to them finally..I hope you grill them how they are justifying this unilateral decision to charge you more without permission..

]]> By: El Jefe http://wannabewino.com/2009/03/05/wine-club-fail/#comment-4108 Mon, 09 Mar 2009 23:49:17 +0000 http://wannabewino.com/?p=1946#comment-4108 I’m speechless. We’re all out here trying to figure out how to keep club members….

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